Privacy Policy

Last updated: 10 December 2018

This Privacy Policy intents to set out how  VRC Meat Med LTD(“VRC”, “we” ,“us” or ,“our”)  5, Arch. Kyprianou Avgoulla 22, Office 101, 6016 Larnaca, uses and protects your private data based on the EU Data Protection Regulation (GDPR), that came into effect on the 25th of May 2018.

VRC is committed in ensuring that your privacy is protected and secured under the EU Data Protection Regulation EE/2016/679. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your personal information collected from time to time in electronic or paper format in compliance with this privacy policy and the relevant GDPR regulation and laws. VRC will never collect any unnecessary personal data from you and will not process your information in any way, other than our collaboration requirements.

The Effective Date at the top of this page indicates when this Privacy Policy was last revised.

When a change is needed to protect your privacy or security, we will notify you prior it takes place so that you have time to review the changes before they are effective. We also advice that you visit our website from time to time in order to check that you are updated with the current Policy Agreement at the time.

WHAT WE COLLECT

The type and level of personal information collected on electronic or paper format depends on VRC’s relation and collaboration with other party’s (e.g. customer, supplier, transporter, freight forwarder, credit controller, employee, agent, IT, service provider, auditor, inspector, applicant, etc); including but not limited to all offline and online data collections of all personal details.

 We may collect the following personal data:

• First and Last Name;
• Telephone number( mobile, work number or home number);
• Email/Skype Address or any other contact information provided by you (such as Viber,Whatsapp, etc;
• Date of Birth;
• Social insurance number/personal tax reference;
• Home address;
• Passport/ID Card/Driver’s License and/or such other biographical information/data which may confirm your identity, including your date of birth, gender, tax identification number, passport number, national ID card details, nationality and or/ country of residence ;
• Bank account details;
• Company/organization details;
• Role and industry information;
• Any document/information related to your financial situation such as income, assets, source of wealth, liabilities, expenditures;
• Any information about your education , family , employment and such other information that may be necessary for a job application;
• Power of attorney/agent details;

HOW WE COLLECT PERSONAL INFORMATION

We collect and process different types of personal information provided by an individual via the following ways:

• Our website, by filling our online forms for the purpose of receiving information, offers and newsletters; with our ‘’Contact US’’ request or when you ‘’Sign Up ‘’to view more of our products details or by reporting a problem with our website. The information submitted through our website is limited to your name and surname, email, telephone or any other means of communication provided by you and your company name.
• Cookies (see below our Cookie Policy)
• Transactions within the company’s workings and services (financial statements, official documents etc.)                 
• Third parties such as other service providers, including but not limited to consumer reporting agencies such as your credit history and credit worthiness and agents providing verification services;   
• Publicly available sources, including but not limited to the Department of Registrar of companies and the bankruptcy archive             
• Recommendations from third parties, with your consent;    
• Business cards or any other type of exchange contact details from international fairs or visits
• Curriculum Vitae (CV)

COOKIES AND WEB ANALYTICS

When you visit our website, there is certain information that is recorded through cookies and web analytics which is generally anonymous and does not reveal your identity with the exception of when you are logged into your account. Some of these information though could be associated with your account.

Upon entering our website, you have been given the opportunity to either accept cookies used on this website or to decline. If you have accepted our use of cookies, then you have accepted cookies which collect the below information:

• IP address (Internal protocol),
• Domain name requested
• Internet service provider (ISP) is sometimes captured depending on the configuration of your ISP connection
• Date and time of your visit to the website
• Duration  of your session, the pages which you have accessed on VRC’s website
• The number of times you access our website within any month,
• The file URL you look at and information relating to it, the website which referred you to our website
• The operating system which your computer uses

If you have accepted cookies on our website you still have the option of setting your browser to notify you when you receive a cookie, so that you may determine whether to accept it or not, alternatively you can set your browser to block all cookies. However, please be aware that if you do turn off cookies in your browser, you will not be able to fully experience some of the features of this website as some of the cookies used are essential to the functioning of the website.

HOW WE USE INFORMATION

VRC will only collect necessary information that meets our line of work based on our legal, statutory and contractual obligations or where it has legitimate interest to do so based on business reasons or for analysing information to improve our products and services.

Your information is used for:

• Customer Support:

1. Creating and managing your account;
2. Communicating with you and responding to your queries;
3. Communicating with you about our services and products that you request;
4. Fulfilling our obligations arising from agreements between you and us;
5. Carrying risk assessments;
6. Reviewing your ongoing needs;
7. Investigating any complain you may make;
8. Providing evidence in any dispute or anticipated dispute between you and us;

• Promotional purposes:

1. Special offers or other information which we think you may find interesting;
2. Product and service improvement based on your preferences, sending information about new products we think you may be interested and in respect of means which you have given your consent to be approached for this purpose;
3. Training our staff;
4. Enhancing our customer service and products ;

• Statistics and Research:

1. Internal record keeping;
2. Market Research;
3. Undertaking product development and analysis;
4. Analysing users behaviour to improve services;

• Legal, Statutory and contractual obligations and compliance:

1. Compliance with legal obligations;
2. Court or tribunals;
3. Governmental and quasi-governmental authorities;
4. Contract;
5. Any Revenue service or tax authority;
6. Consent;
7. Enforce or exercise our rights, for example our Terms and Conditions;
8. Assist law enforcement;
9. Detecting or preventing fraud or other crimes;

HOW WE MIGHT SHARE INFORMATION:

Your privacy is taken seriously and your personal data are kept confidential. However, depending on the nature of our services VRC may share with your consent any information about you, complying with the GDPR regulation and asserting that all of our service providers, partners and affiliates adhere to confidentiality obligations and agreements that are consistent with this Privacy Policy.

• Partners and affiliated companies, delegates  or other persons or entities assisting us in the performance of the line of work we provide you, including but not limited to banks, professional advisors, administrators, financial advisors, accountants, auditors, lawyers, investment brokers, trust companies;
• With our delegates, subcontractors and service providers. We may share your information with our affiliates to help us with technical processing operations, such as data hosting and maintenance, customer care, marketing and targeted advertising, better understanding how our services are used and our customers  behaviour to improve our services, securing our data and systems, fighting against abuse, fraud spam and intellectual property infringement
• Your advisors, agents, intermediaries, custodians of your assets or any other person or entity you tell us about, or give your consent  based on our communications or contracts
• Any other person or entity following any or part of VRC’s restructuring, reorganization, dissolution, bankruptcy, or other change of ownership or control as long as it uses your data for the purposes of the provision of the line of work currently providing you
• Our agents, including credit reference agencies, acting on our behalf, carrying out such credit and identity checks, including money laundering checks, compliance regulatory reporting and fraud prevention checks, as we may reasonably consider necessary or desirable, including requesting a reference from your bank or any credit reference agency. Any third party referred to in this clause may share any personal information concerning you with us and other organizations involved in credit reference, the prevention of fraud and/or crime  and/or  money laundering or for similar purposes  or to recover debts involved;
• Legal enforcement or law requirements, Tax authority; complying with a legal process, such as a court order, subpoena or search warrant, government investigation or other legal requirements; or prevention or detection of crime ( subject in each case to applicable law).Furthermore, we may also share information  if disclosure would mitigate our liability in an actual or threatened lawsuit, protect our legal rights and legal rights of our customers, business partners or other interested parties, enforce our agreements with you and to investigate, prevent or take other action regarding illegal activity suspected fraud or other wrongdoing. Information if or when required by law, including but not limited to ( our regulators, governmental and quasi-governmental authorities, courts or tribunals, fraud preventions agencies, and revenue service of tax authority)

DATA TRANSFER AND/OR STORAGE

VRC Meatmed Ltd is based in Cyprus so your data will be processed in the Republic of Cyprus and the EU. Some of the recipients we have described above and to whom we disclose your personal information, are based outside Cyprus and the EU in places like China, Philippines, Taiwan, Singapore, Serbia etc. We do this on the basis of your consent to this policy. In order to protect your information, we take care where possible to work with subcontractors, service providers, business partners, affiliates and professional advisers who we believe maintain an acceptable standard of data security compliance.

SECURITY

We are committed in ensuring that your personal information is secure. To prevent unauthorised access, disclosure, misuse, alteration and loss we have put in place suitable physical, electronic, managerial procedures, technical and organizational measures designed to protect your information against unauthorised access, theft and loss. We limit access to your personal information to those employees who need to know in order to service your account or perform their job function. Our employees are required to maintain and protect the confidentiality of your personal information and must follow established procedures to do so.  

Although we take all necessary measures intended to help protect information that we process, no system or electronic data transmission is completely secure. Any transmission of your personal data to VRC Meatmed Ltd is at your own risk and we expect that you take appropriate security measures to protect your personal information.

If you believe that your account or information is no longer secure, please notify us immediately at: info@vrcmeatmed.com

DATA RETENTION

We retain your personal information both in electronic and/or paper files for as long as is necessary based on the applicable laws, depending on the category of your data and purpose for collecting it. We have strict reviews and retention policies in place to meet these obligations in both cases stated above.

• Inactive data, collected in regards to customer relationship are deleted within the period of 18 months.
• Marketing and analytical data based on Google Analytics are deleted within 26 months.
• Personal data will be treated in compliance with privacy laws and regulations. After the end of the data retention period, your personal data will be deleted

MARKETING INFORMATION

By signing up in our website, you opt-in and automatically subscribe to our newsletter and have given your consent to hear about our offers, services and news. If you object to receive any marketing emails from us at any time, you can opt-out of such communications by contacting us at sales@vrcmeatmed.com  or by clicking the ‘unsubscribe’ link in the footer of any such email communication you receive from us.

You also have choices about cookies, as described above (for more analytical information please see below our Cookie Policy). By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies you may not be able to access all or parts of our website.

LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites of interest that are not operated by us.

When you click these links, you will leave our site and be directed away from the security and privacy agreement of this website. A link to a third-party website or service does not mean that VRC is responsible for the protection and privacy of any information provided whilst visiting such sites. If you decide to visit a third-party website or service, you are subject to its privacy policy and not VRC’s. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLING YOUR PERSONAL DATA

Based on GDPR regulation you have rights regarding the personal data we collect, process or disclose and that are related to you. You have the right to access your personal data, correct, rectify, erasure in some cases, restriction of processing in some cases, right to object in some cases, right to receive a readily portable copy of your personal data by contacting VRC Meatmed Ltd team or by emailing info@vrcmeatmed.com.

You are not obligated to provide us your personal information. However, as this information is required for us to provide you with our service, we will not be able to offer our services without it.

If you no longer want us to use your personal information or to provide you with any of our services, you can request that we erase your personal information and close your account. You have the right to have your personal information erased, and to prevent processing, where the personal information is no longer necessary for the purpose it was originally collected/processed. We will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 DATA CONTROLER CONTACT AND COMPLAINTS

If you have any concerns, questions or complaints about our Privacy Policy or the way in which we have been managing your personal information, please contact us by email at info@vrcmeatmed.com.

For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.

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Cookie Policy

This is the Cookie Policy for VRC Meat Med LTD, accessible from vrcmeatmed.com

WHAT ARE COOKIES

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. Cookies enable us to capture how you arrived at our site, when you return, which pages on our site you visit, and to recognize that you are already logged on when we receive a page request from your browser. We may link the information we store in cookies to personally identifiable information you submit while on our site. We will never share this information with any third party. Cookies are readable only by us and do not contain any personal information nor do they contain account or password information. We cannot and will not gather information about other sites you may have visited.

This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

HOW WE USE COOKIES

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

DISABLING COOKIES

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

OUT SET COOKIES

• Email newsletters related cookies
• This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
• Surveys related cookies
• From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
• Forms related cookies
• When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

THIRT PARTY COOKIES  

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

• This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
• For more information on Google Analytics cookies, see the official Google Analytics page.
• From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
• As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
• We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

However if you are still looking for more information you can contact us through one of our preferred contact methods:

• Email: info@vrcmeatmed.com